Shipping and Delivery Policy for Sri Guru Raghavendra Matrimony (OPC) Private Limited
Last Updated: 24-Aug-2024
At Sri Guru Raghavendra Matrimony (OPC) Private Limited ("Service", "we", "our", "us"), our services are entirely digital and involve sharing profiles through online platforms. As a result, no physical goods are shipped or delivered. Below is a description of how our service is delivered:
Digital Delivery:
- Our matrimony service is primarily conducted through WhatsApp, where matching profiles are manually filtered and sent directly to the user’s registered WhatsApp number.
- Once our Android and iOS apps are fully developed and launched, the service will transition to the mobile app, where users can access their matches and other services.
Delivery Timeline:
- As this is a digital service, profiles are delivered based on user criteria and availability. Due to workload, responses may take up to a week or 15 days. Users are encouraged to wait patiently or send reminders every 3 days.
No Physical Shipping:
- We do not offer or provide any physical products, so no shipping charges, tracking details, or logistics are involved.
Service Availability:
- Our service is available online 24/7, but profile sharing is dependent on criteria, workload, and availability in the database. For more information on service availability, please refer to our operating hours.
- Please note that our operations will be closed on all major Hindu Brahmin festivals.